FAQ
Welcome To Eagle Swords
FAQ's
 
Is placing an order using my credit card safe and confidential?
 
YES! Safe and Confidential using SSL!
During a Secure SSL session, data passed back and forth between your computer and our server is secured by using public key cryptography. All credit card transactions have added security because they are broken into two (2) parts, scrambled, then sent through 2 different secure databases.
 
 
How much is shipping and by what method is merchandise shipped?
 
Shipping is based on a flat rate system per dollar value.
All packages are shipped by UPS GROUND.
 
 
Does EAGLE SWORDS accept international orders?
 
No, although we will ship to Canada, for certain items  Please contact us for additional information and shipping charges.  Please be aware that orders mailed outside the USA may require duties and customs clearing fees not associated with the purchase price or shipping charges. These additional funds depend on your countries duties/customs laws and regulations. The receiver of the goods will be responsible for paying any such fees.
 
 
 
Is there a membership fee? Do I need to sign up for anything?
 
There are absolutely no fees. You may start ordering as soon as you like.
 
 
 
How do I place an order?
 
Browse the storefront to see which products you are interested in, we have hundreds of products available! Be sure to click on the Item description for two reasons: To see a bigger picture, and To display the minimum quantity needed to order and to see the discount pricing available for that item. When you are ready to add an item to your shopping cart, decide how many units of the item you want, then click the icon that says "Add to Cart". The item number, description, and price of the item will be displayed. Enter the quantity you want in the quantity field. Click on the icon that says "Update Subtotal" and the shopping cart will calculate your extended total. NOTE: if you are ordering enough of an item to earn a quantity discount, the shopping cart will automatically lower the price and calculate the subtotal for you after you click "Update Subtotal". Click "Keep Shopping" to continue your search for more merchandise. Repeat this process until you are finished adding items to the order, then simply click "Check Out" and the shopping cart will prompt you to complete the order form with your name, address, telephone numbers, and payment information. You can shop with confidence knowing that this site is secure and 100% safe!
 
 
 
Do you have a showroom when I can pick up?
 
No, not at this time
 
 
How long does shipping take?
 
We usually ship orders within 1 business day. When your order has shipped we will send you an email which will have your commercial invoice with the tracking number. UPS Ground is the most common method of shipping. Transit times can range from 1-5 business days depending on your location.